Contact Us
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Before you contact us, you might like to browse/search our help articles for an immediate answer to your question.
We will normally respond to these messages within 24 hours (often within a few minutes during business hours).
Alternatively, please feel welcome to use any of the contact methods below:
Email
Phone
- Australia: (02) 9029 0319
- International: +61 2 9029 0319
- United States & Canada: 011 61 2 9029 0319
- United Kingdom & New Zealand: 00 61 2 9029 0319
Fax
- Australia: (02) 9012 0282
- International: +61 2 9012 0282
- United States & Canada: 011 61 2 9012 0282
- United Kingdom & New Zealand: 00 61 2 9012 0282
Head Office (Physical Address)
We service over 150 countries (including the United States, Canada, the United Kingdom, New Zealand, and of course Australia) and handle all major currencies. You are welcome to visit our head office - please call for an appointment:
Level 2, 379 Forest Road, Bexley
Sydney, New South Wales, Australia
There is a private car park below our building, on the corner of Forest Road and Bayview Street, which you can use.
See Map
Business Hours:
9:00am to 5:30pm, Monday to Friday
(Australian Eastern Standard Time)
Postal Address
OurWishingWell.com
Level 2, 379 Forest Road
Bexley NSW 2207
Australia
About Us
We have won a number of awards and accolades.
We service over 150 countries (including the United States, Canada, the United Kingdom, New Zealand, and of course Australia) and handle all major currencies.
To find out more about the OurWishingWell organisation, please see About Us.
"Save Time" for the host:
- quick & easy - less than 5 minutes to set up
- no more shops - set up from the comfort of your own home & avoid returning unwanted / duplicate items
"Save Time" for the guest:
- quick & easy - provide gifts within minutes through OurWishingWell
- no more shops - avoid running around to find gifts - you can use OurWishingWell anytime, from the comfort of your own home
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"Save Money" for the host:
- avoid wasting money - no duplicate items
- avoid disappointment - get items you want & need
- not limited to products / prices from one store - use money anywhere
- free to create your own personalised gift registry / wishing well
"Save Money" for the guest:
- avoid wasting money - no duplicate items and only items that the host wants/needs
- avoid disappointment - your host chooses the items they want/need - you simply pick the gift(s) that you would like to contribute towards
- save money on petrol - no hectic travelling from store to store
- save money on wrapping - no wrapping of presents means more money to contribute towards gifts or more money saved by you - you choose
- save money on shipping & handing - no shipping & handling fees means more money to contribute towards gifts or more money saved by you - you choose
- free to view a registry (before deciding if you would like to proceed or not)
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"More Value" for the host:
- expensive gifts are now an option - instead of smaller gifts, multiple guests can contribute to bigger items
- money can go towards the things you really need
"More Value" for the guest:
- instead of individual smaller gifts, multiple guests can make a contribution towards larger, more significant, items
- money goes towards the things the host really needs/wants
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"Reduce Stress" for the host:
- eliminate the hassle of transporting large/numerous gifts
- eliminate the stress of worrying about large amounts of money being stored in a physical wishing well on the day of the event
- OurWishingWell.com is safe and secure
"Reduce Stress" for the guest:
- eliminate the hassle of transporting large/numerous gifts
- eliminate the stress of trying to pick the right gift
- eliminate the stress of large amounts of money being stored in a physical wishing well on the day of the event
- OurWishingWell is safe and secure
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"Access Money" for the host:
- instant access to money as soon as it is contributed by your guests
- guests can provide money instantly (before the event)
- you can use gift money to help pay for the event
"Access Money" for the guest:
- help your host to obtain the things they really need by providing gifts of money
- any gifts of money you contribute are instantly available to your host (before the event) so they can benefit straight away
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"Easy Access" for the host
- overseas guests and those who cannot attend can still provide gifts
- no one is limited to shop business hours - 24/7 access for you and your
guests (anytime, anywhere)
- quick & easy for your guests to use
- support team ready to help - so you can relax & enjoy your event!
"Easy Access" for guest
- overseas guests and those who cannot attend can still provide gifts
- no one is limited to shop business hours - 24/7 access for you to contribute (anytime, anywhere)
- quick & easy to use
- support team ready to help - so you can relax & enjoy the event!
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"Safe & Secure" for the host & guest:
- technical and security best practices - using "Secure Sockets Layer (SSL)"
- internal and external fraud prevention measures
- strict privacy policy
- you are in control over your account and how/when your money is withdrawn
- all transactions are logged for auditing & authenticity validation purposes
- thousands of other people have successfully used our services - see testimonies
- our organisation has built a reputation based on quality service, honesty and integrity since 2003
- our organisation has received a number of awards and accolades
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